What We Collect
We may collect personal information such as:
• contact details (name, email address, phone number)
• business and role information
• information provided as part of audit or consulting engagements
• information submitted via forms, email or phone
• website usage data (analytics, device information, IP address)

We do not knowingly collect sensitive information unless required for lawful or engagement-related purposes.

How We Use Information
We use personal information to:
• deliver audit, consulting or advisory services
• communicate with clients, certification bodies and stakeholders
• operate, maintain and improve our website and services
• meet contractual, legal or audit-scheme requirements
• manage our business operations and records

We do not sell personal information.

Disclosure of Information
We may disclose information to:
• certification bodies where work is performed under their authority
• contractors or service providers who assist in delivering our services
• legal or regulatory authorities where required
• parties authorised by the individual or organisation providing the information

All third parties are required to protect personal information in accordance with applicable privacy laws.

Data Storage and Security
We take reasonable steps to protect information from misuse, interference, loss, and unauthorised access or disclosure. Information is stored using secure systems with appropriate technical and organisational controls.

Data Retention
Information is retained only as long as necessary to meet engagement, legal, regulatory or audit-scheme requirements. When no longer required, information is securely destroyed or de-identified unless retention is required by law or contractual obligations.

Access and Correction
You may request access to personal information we hold about you or request corrections where information is inaccurate, out of date or incomplete. Contact: privacy@assurancebureau.org.

Website Analytics and Cookies
We may use cookies and analytics tools (such as Google Analytics or Squarespace Analytics) to understand website usage and improve functionality. You can disable cookies through your browser, although some features may not function correctly.

Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy
We may update this policy from time to time. The updated version will be published on our website.

Last Updated: 1 December 2025